Stories of The Work
Overlappers get to do some of the most interesting work in the world. We design services, strategies, products, communications, and solutions.
Creating a Culture Shift in Human-Centred Design at Extend-A-Family Waterloo Region
Learn about Extend-A-Family’s journey with Human-Centred Design, and get their tips for adopting a more person-centred approach.
Developing Training for Great Online Facilitation
When a client experienced Overlap’s virtual facilitation methods, they knew they needed to learn our approach for themselves. Learn how Overlap developed a training plan to do just that.
Co-Creating Wellbeing in New York State
Overlap and the Foundation collaboratively planned a project that would use a human-centred design approach to educate providers on the role trauma plays in maternal and early childhood health and improve services available to mothers and young children.
Designing for Change with London Health Sciences Centre
With an upcoming move to a new laboratory, leadership in the Specialty Biochemistry Unit at the London Health Science Centre (LHSC) saw the move as an opportunity to redesign and restructure team workflows, leadership and reporting structures, and processes for collaboration and project management. To do this, they needed a partner that could engage and support their staff in planning and preparing for this transformation.
Aging By Design in New York State
The Health Foundation for Western and Central New York (HFWCNY) advocates for continuous improvement in health and health care for young children and older adults. The Foundation selected Overlap as a partner in exploring the impact of using a human-centred design approach to improve the experiences of older adults.