Course overview

Learn the basics of creativity and human-centred design, as well as tools and methods to enhance your practice. Deep-dive into the common workshops, outputs and tools required to take your design thinking to the next level.

  • 3 day course
  • Ideal for 10 – 50 people*
  • Teams that want to start practicing human-centred design in their organization
  • Delivered by Overlap facilitator

What you learn

The perfect day to get introduced to human-centred design—then go deeper with more tools and methods.

  • Crash-course in creativity at work
  • How the human-centred design process works
  • Language of human-centred design
  • Common tools and methods of human-centred design
  • How to apply tools and scale them from solo to group work
  • How to navigate complex problems and plan your work

What you get

Helpful tools you can use tomorrow.

  • Activity workbook
  • HCD Card Deck: a powerful set of tools that help you define, research, ideate, combine ideas, decide, prototype and test your ideas to tackle challenges, big and small
  • HCD Process Cards: design activity prompts to help you work through the design-thinking cycle
  • HCD Toolkit: a comprehensive set of worksheets to guide you through each stage of the design cycle; includes: empathy and journey maps, feedback grid, and research, idea, and prototyping briefs
  • Reading list
  • Tote

Why HCD: Activated for your team

  • Learn new ways to work together
  • Build your team’s skills and enhance their problem-solving skills
  • Learn how to be customer-centric and make decisions with the end-user in mind
  • Build a toolkit of repeatable methods and tools that support your practice and workflow
  • Get hands-on experience in the course

This course will help you

  • Get an introduction to human-centred design and design thinking
  • Build a common vocabulary for this type of work
  • Understand how the design process works
  • Learn some of the most used tools and methods
  • Feel confident trying human-centred design on your next project
  • Work with your colleagues in a customer-centric way

Start Solo

Want to get started right away? Check out our related offering below that covers some of the HCD: Activated content in a virtual course.

Register