In this course, you will learn how to describe the problem as it is currently understood. You’ll explore how to do the homework around the problem space in a human-centred way to better understand context and develop launch points for solution generation.
“A problem well-defined is a problem half-solved.”Conventional wisdom attributed to or repeated by at least John Dewey and Charles Kettering
Tools for defining and researching stakeholder needs
About the course
Defining your problem isn’t the end of your research. It’s the beginning. Metaphorically, you’ve put a few stakes in the ground to identify where you plan to excavate. Now it’s time to start digging. Your next step is to identify and test the assumptions you have made around the problem space.
Great design is always based on research. Research is how we ground our solutions in the real needs of stakeholders, minimize misleading assumptions, and avoid over-simplifying and over-complicating things.
In this course, you’ll dive deep into the Define and Research phases of the human-centred design cycle, learning how staying in the problem space and iterating between these two phases can produce a strong foundation for ideation.