Organizational Strategy
Make Headway on Your Most Important Work
Organizations and internal teams often get stuck on moving initiatives forward due to issues such as organizational indecision, misalignment of priorities, too much data and a lack of meaningful insights.
Overlap takes clients through exploring and solving complex problems one step at a time, together. What sets Overlap apart is not just our method, but our commitment to infusing creativity and optimism into the work, ensuring we inspire teams throughout their journey.
Core Services include: Strategic Planning and Implementation, Staff Engagement, Customer Insights
How We Work
We emphasize flexibility and recognize that we can’t plan for every possibility. Our process is specifically designed to help teams adapt when new information, obstacles, or opportunities emerge, resulting in a plan that is also flexible and responsive, while still providing the direction that enables your organization to pursue your goals.
We lead everything from half-day facilitations to multi-year strategy and implementation programs. Our team of strategists is here to support you, wherever you are in your journey, and we offer many options to get started where there is the greatest need.
Human-Centered Design at the Core
We embrace a human-centered design philosophy that goes beyond traditional consulting. Our approach is empathy-fueled, iterative, and collaborative. We believe in the power of collaboration, employing a co-design approach that actively involves people within the system—staff, customers, and community. This collaborative mindset ensures that we tap into a diverse range of perspectives, fostering an environment where the best outcomes naturally emerge.
Strategy Process and Facilitation Experts
Our expertise lies in designing and facilitating thoughtful sessions. We leverage the wealth of expertise, experience, and competencies within your organization, fostering transformative change through rich, interactive experiences. Our process challenges predetermined outcomes, bringing new perspectives to issues and yielding distinct, flexible, and responsive plans for effective pursuit of your mission.
Equity-Centered & Inclusive Engagement
In our commitment to inclusivity, we design with and for all stakeholders—keeping them and their shared goals at the heart of the process. By creating an environment that encourages active participation throughout the process, we ensure that stakeholders’ voices are heard and their insights are integrated into the decision-making. This approach builds trust and buy-in for the people who have to implement the plan and results in a more robust strategy that reflects the needs and aspirations of the community.
Skills Building for the Future
Our co-design approach extends beyond strategy creation. We collaborate with your team to enhance your capacity for adaptation and innovation. By introducing new communication and decision-making techniques, we inspire confidence in your team to adopt innovative approaches and collaborate cross-functionally. The skills we build endure, shaping a workforce prepared for the challenges of tomorrow.
Sectors we work in
-
We work with a variety of public and social profit organizations to better understand the needs of their communities and design programs that work best for them. Ask us how to bring your service users into your design process.
-
These are complex industries and environments. By empowering community relationships and designing for employee-driven culture, we are able to solve for people-based complexities.
-
Your people are the key to understanding your challenges and opportunities. Let us show you how to bring them into the process with a robust engagement and co-design strategy.
-
Complexity in healthcare can easily be overwhelming. Our co-design process brings service users, staff and other interest holders together to design a path forward within system constraints.
Like what you see? Get in Touch.
Stories from Our Clients
