Our Services > Innovation Programs

Innovation Programs

Whether your work focuses on an existing plan or a new challenge, Overlap helps you reach your goals and embed a new way of thinking in your organization.

Overlap’s Innovation Programs use proven approaches—including design, agile, systems thinking, and foresight—to increase your team’s capacity to respond to current and future challenges.  Through every stage of the Program, Overlap is on hand to support your process and professional growth. Innovation Programs build capacity in the use of HCD tools and processes, so teams can continue to find new and better pathways to solutions.

In an Innovation Program, our designers work as part of your team to tackle your toughest problems. You have the subject matter expertise. We provide the tools, processes, and educators to maximize your impact. Together we will:

  • Build sustainable capacity for your team to tackle complex problems
  • Advance your goals and create long-term solutions
  • Embed human-centred approaches within your organization

What’s involved in an Overlap Innovation Program?

During an Innovation Program, an Overlap Coach and Designer work alongside a cross-functional team within your organization one day a week. We work with you to:

  • Run weekly full- or half-day design sprints (usually 3 weeks on, one week off) 
  • Lead hands-on planning and implementation for a dedicated team
  • Provide HCD training and office hours open to the organization for broader impact
  • Offer virtual support (telephone, email, Slack) between Innovation Program sprint days
  • Unpack problems, engage stakeholders, generate ideas, facilitate strategy sessions, build and test prototypes, and more

Lead Contact

Brock Hart Chief Design Officer


Adept at bringing people together around big ideas, Brock is a visionary thinker and an extraordinary facilitator. Brock leads the Transformation Design group at Overlap, guiding the team to deliver our work with excellence across projects, programs and sectors. Get to know Brock, see some of his work and engage with his ideas here.


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