As a Senior Designer at Overlap, Chelsea is passionate about connecting with and learning from people, and she believes that empathy is the starting point of great design. Highlights from her diverse career at Overlap include leading an exploration of belonging that has redefined granting in her community, and conducting intensive ethnographic research to design a service standard for mental health and addictions services in Waterloo Wellington: Dignity by Default. Chelsea loves coaching others through the design process, and has run multiple week-long “sprints” guiding members of the not-for-profit community to design solutions for complex social problems. Chelsea graduated from the University of Waterloo with a Joint Honours Degree in Knowledge Integration and Mathematics.
Senior Designer, Business Development